Enabling Suica support for a non-Japanese Fitbit device/account

TL;DR: change your Fitbit account country to Japan here (not in the app).

At the time of writing, the Fitbit Charge 4 (Japan model only), Charge 5, Sense, Sense 2, Versa 3 and Versa 4 (all models) are listed as being compatible with Suica. However, if you are a visitor to Japan, the Suica tile probably won’t appear in the wallet configuration in the Fitbit app – in my case, the only transit option listed was iPASS (Taiwan only).

(As an aside, read Joel Breckinridge Bassett’s blog for the gory details on why your non-Japanese Android phone won’t work with Mobile Suica.)

I tried doing a factory reset of my Versa 3, changing the language of my phone and changing the location setting in the Fitbit app (‘Select location’) to no avail.

Settings irrelevant to enabling Suica support

It turns out the key to enabling support is to change one’s Fitbit account country. This setting doesn’t appear to be exposed in the Android app, but can be changed via the website.

Switch this to Japan, open the Fitbit app and the Suica tile should appear.


Support doesn’t even seem to be geofenced – I still see the tile with a Hong Kong IP address.






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